Customer service Archives - Finnchat

Posts from category Customer service

Personal and efficient customer service is necessary for achieving a high customer satisfaction and effective buying process. Whether it is a brick and mortar shop, a phone call or an online shop, customer service has to be easily available – and fast. A great employee listens to the customer and strives to find the best possible solution for the customer. Customer service is efficient, conversational and when successful, it is rewarding for the both parties involved. Read here the recent topics about customer service.

Should I buy a cheap chat-widget?

        Should I buy a cheap chat-widget? Internet is full of companies offering either free or highly affordable chat applications for websites. Having a chat app on the website for 20€/month might sound like a perfect...