With our chat service, the number of leads received from a website can be doubled (or even more!).
We’re trusted by such companies as F-Secure in their Global lead generation.
This is how it works:
How can I help you?
Jyrki KalliokoskiCustomer Servant, Company services
According to studies, 60% of decision makers form their purchase decision before contacting the company.
Our customer service agents actively offer help to the visitors on your website. The visitor can also get in touch with the chat agent via the chat window, who will reply to the message within 15 seconds.
We deliver leads for the use of your sales organisation. A lead contains the contact details of the potential customer, and the chat discussion that took place.
Receive chat leads directly to your CRM. Integrate the depth of the chat to most common CRM-systems (such as Pipedrive, HubSpot, SalesForce, Zoho). We deliver integrations by customer needs.
Send the collected information to Google Analytics and enrich the data for better understanding.
Optimize the chat with the help of our specialized IT-team and the data collected.
Understand the conversations behind the results and communicate tweaks to the chat-team.
See how different chat greetings affect on results and who convert.
Get a feel of the trending topics around your brand, service or products and know what is asked.
”It’s easier to latch onto chat than to start writing a contact request form. The customer feels they get service from a person, who answers to their questions.”
“We tripled leads from the site with chat. The customer leads have now been maximised and we’re only paying for those that are good and relevant to us.”
Myynnistä ja markkinoinnista vastaava johtaja
Arena Interactive Oy
Call us, leave your contact details or talk to us via the chat window.